Shipping & Returns
This page explains how shipping and returns work when you shop through Top Golf Equipment. Because we are a price-comparison site and not a retailer, the details below describe how the process works between you and the retailer you click through to.
How purchases work on Top Golf Equipment
Top Golf Equipment lists golf products from a network of partner retailers including Amazon, eBay, PGA Tour Superstore, Scheels, Dick’s Sporting Goods, American Golf, and others. When you click a “View Price” or “Buy at [Retailer]” button on one of our product pages, you are taken directly to that retailer’s website to complete your purchase. The order, payment, shipping, and any returns are handled entirely by the retailer — Top Golf Equipment does not process payments, hold inventory, or ship products.
Shipping
Shipping cost, shipping speed, and delivery destinations are set by each retailer. As a general guide for the US retailers we link to:
- Amazon — Free shipping on most items for Prime members; standard delivery typically 1–5 business days depending on the item and your address.
- eBay — Shipping varies by seller. Each listing on eBay shows the shipping cost and estimated delivery window before checkout.
- PGA Tour Superstore — Free standard shipping on orders over $99 within the contiguous US; expedited options available at checkout.
- Scheels — Free standard shipping on orders over $49 in the contiguous US.
- Dick’s Sporting Goods — Free standard shipping on orders over $49; faster shipping available at checkout.
- American Golf — Shipping rates depend on the items in your basket and your delivery address; shown at checkout.
The above are general guidelines that change from time to time. Always confirm current shipping terms, fees, and estimated delivery dates on the retailer’s own page before completing your order — those numbers are what apply to your purchase.
Returns and refunds
Return windows, eligibility, and refund processing are set by each retailer. Most major US golf retailers offer a return window between 30 and 90 days for unused equipment in original packaging. Custom-built clubs, personalized items, and gloves that have been worn are commonly excluded from returns. For the exact return policy that applies to your order, please refer to:
- The “Returns” or “Help” section of the retailer where you placed the order
- The order confirmation email you received from that retailer
- The packing slip or invoice included with your shipment
To start a return, contact the retailer directly using the contact information on their site or in your order confirmation. Refunds are issued by the retailer to the original payment method.
Damaged, missing, or incorrect items
If your order arrives damaged, is missing items, or is not what you ordered, please contact the retailer’s customer service as soon as possible — typically within 30 days of delivery. Keep the original packaging and any photos of the issue, as most retailers will ask for these when processing a claim.
International orders
Many of the US retailers we link to ship only within the United States. If you are outside the US, check the retailer’s shipping options before placing your order. Import duties, taxes, and customs fees for international deliveries are the responsibility of the buyer and are not included in the price shown on Top Golf Equipment.
Pricing discrepancies
Prices on Top Golf Equipment are sourced from retailer feeds and refreshed regularly, but the price on the retailer’s site is always the price that applies to your order. If you notice a significant difference between a price on our site and a price at checkout on the retailer’s site, please let us know so we can update our listing.
Need help finding the right policy?
If you are not sure which retailer you purchased from, or you cannot locate the relevant shipping or return information on their site, contact us at info@topgolfequipment.com and we will point you in the right direction. We cannot process returns or refunds ourselves, but we are happy to help you find the right contact.
